We are very happy we selected 3G Business CRM. It has increased our productivity reduced overheads and simplified our business. I strongly recommend 3GB to others who are looking for a customer database or CRM Solution.
CRM Contact Management
Manage Consumers and Businesses
The Contact Manager enables you add numerous contacts to a single file, like husband and wife or numerous people associated with that contact (Such as accountant, marketing mgr, sales mgr etc.)You can also add Business Details, Multiple Addresses, Telephones, Email Addresses for each contact, plus much more. The system has been designed to accommodate both consumer and business clients enabling both Business to Consumer (B2C) and Business to Business (B2B).
The Contact Manager also provides 3 user tabs which are totally configurable by you, enabling your business to design the fields of data you need to capture. It is an integral component of the 3GB system, which is fully integrated into all the other modules, enabling LIVE management of actions, workflow processes and business automation.
| Contact Management - Manage Companies and Customers | |
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Auto Record Creation - New leads automatically create new customer record. |
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Simple GUI - Easily add, edit and update contacts and companies via multiple views. |
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Custom Templates - Create personalised Faxes, Email's, SMS's, Letters & Quotes (FESLQ) |
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Appointments / Calender - Company wide calendar and appointments |
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Contact Notes - Enter detailed contact or company notes with auto tracking |
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Activity & History - Auto log of all activities, messaging and documentation |
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Intelligent Search - Company wide searching of Documents, Messages and Activities |
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3G Messaging - View, Edit, Create, Send & Receive (FESLQ) within customer file |
| * FESQL = Fax, Email, SMS, Quotes and Letters | |
