One of the simplest and most important formulas in business is Profit = Revenue – costs. Most business focus on (Revenue) constantly increasing sales by acquiring new customers and pay little no attention to maximising existing leads, selling to existing customers and reducing the cost of sale.  The reason, “It’s too complicated!” I agree, it is complicated if you have the wrong tools. More...

How to automate your Clinic Business?

I am writing to inform you about one of the greatest developments in the skin/laser clinic industry called 3GB Clinics CRM. 3GB Clinics CRM was designed to help you automate your business and sell more products and services by leveraging its Clinic Automation Engine, the latest Generation CRM, Clinic Retail and advanced Clinic Management. More...

Having spent many years in the technology corporate space working with mobile operators, mobile vendors, computing hardware & software providers and as a business consultant has enabled me to look at technology from a different perspective.

If we consider the main drivers for the evolution of technology being Information, knowledge and intelligence what it is and where we are, we are best positioned to understand what will evolve technology, business and in some cases how it will impact current and future business models.

What is Information, Knowledge and Intelligence?
Having asked myself this question many years ago the following are the definitions that I created:

• Information: Generic raw data, news, radio, internet etc
• Knowledge: Accumulated topic specific, segment specific information
• Intelligence: Knowledge with ACTION More...

In order to maximize profits, every business today would need to be automated at least till some degree. Also, with the large number of internet based businesses that exist today, business automation has become a basic necessity. If your business involves sending out a lot of emails and text messages on a daily basis, then you would definitely need to get help from a system that would be able to send out emails automatically. A large amount of time of your employees would be currently spent in writing and sending out these emails to your customers as well as clients. If you have a good automatic email responder, it would be easy for you to contact the target group that you have in mind and send them out emails automatically. More...

Most employees spend a considerable amount of time each day reading and responding to emails. Without an email management system, your workflow system can be seriously hampered. All the benefits and convenience that email can provide can disappear completely when so much time is spent, reading, replying and managing emails. Not keeping the overload of email in your office under control would definitely hamper the productivity of your company since your workflow system would be hampered in the process. Without an email management system, efficiency as well as compliance at your work place can be hampered. More...

A lot of businesses today are using skype with CRM in order to manage their workflow in a more efficient and a cost effective manner. Integrating skype with CRM can help you store all of the IM accounts of your customers along with their contact details like their home and office phone numbers and mobile numbers. All you would need to do is just one click in order to dial. This definitely simplifies the entire process and makes the workflow easier on your employees. More...

If your organization was to purchase a customer relationship management system, which was implemented and chosen thoughtfully, you would get numerous benefits out of the process. However, this can be a tough task for most organizations especially as they are too busy trying to figure out the organization requirements as well as choosing the appropriate crm system, which meets such requirements. More...

Any ecommerce store will know that sustaining a good business relationship with customers is probably one of the toughest tasks. Since the online world does not provide scope for personal interaction with customers as you never get to ‘see’ them, all you have is superior customer service to forge long lasting relationships with customers and customer service software allows you to do just that! More...

Crm solutions refer to customer relationship management solutions, which help businesses, understand individual customer preferences, behavior as well as niche requirements. Such crm software also enables companies to implement specific marketing strategies as well as technologies, which help raise revenues as well. More...

3G Vision's – October Newswire

3GB Reporting Beta – Pre release beta out now!

Welcome to the 3G Vision October Newswire. During the past 3 months 3G Vision has launched our new UK/US web site www.nxgcrm.com and a number of numerous new features including our innovative easy Reporting system .

Once again we would like to thank all existing customers for spreading the word about the 3GB business CRM, as October has been our record month for new customer sales. We value your suggestions and opinions and encourage feedback and new feature ideas. Please feel free to email me directly. (Details below)

As you are aware at 3G Vision we are focused on making things Simple and Beautiful, we hope you enjoy.

3GB CRM V3.3.2 New Feature List:

3GB Reporting Beta – “Now anybody can create reports!” More...

Speed of application use

 Probably the key for all business’s and the reason that more than 80% of the CRM market is still application based. If you have x amount of people using the system for X amount of time,  you will have to understand that this is costing you up to 30% more because managing this amount of data through a web interface will mean more man hours inevitably. Application based systems (win based) will be quicker to access i.e www.mycrminhousesystem.com  but this will be it from a speed perspective. More...

3G Business –  April Newswire #2

In the last newsletter we covered that in a recessionary period the challenge is to sell more whilst reducing costs. We also mentioned that the most cost effective way to achieve this is to introduce sales automation tools which will simplify the job of selling thus your sales team will sell more.

How do we simplify and reduce the cost of selling? More...

When you are in business, it is very important that you can learn to adapt to new technology. For one, your competitors will try their best to do so, and if you want to beat them or at least join them, you should make such an investment. Moreover, new technologies are now very helpful when it comes to contact management. You want to make sure that you can extend exceptional customer service at the least possible amount of time. More...

When it comes to small business, it’s never enough that you have the motivation and even the expertise. It’s also not enough that you have the right core staff who can help you manage the different aspects of your enterprise. You also need good small business software, which will allow you to automate your business, speed up the entire business process, and assure more accurate and fresh data that you can utilize. More...