One of the simplest and most important formulas in business is Profit = Revenue – costs. Most business focus on (Revenue) constantly increasing sales by acquiring new customers and pay little no attention to maximising existing leads, selling to existing customers and reducing the cost of sale.  The reason, “It’s too complicated!” I agree, it is complicated if you have the wrong tools. More...

How to automate your Clinic Business?

I am writing to inform you about one of the greatest developments in the skin/laser clinic industry called 3GB Clinics CRM. 3GB Clinics CRM was designed to help you automate your business and sell more products and services by leveraging its Clinic Automation Engine, the latest Generation CRM, Clinic Retail and advanced Clinic Management. More...

Having spent many years in the technology corporate space working with mobile operators, mobile vendors, computing hardware & software providers and as a business consultant has enabled me to look at technology from a different perspective.

If we consider the main drivers for the evolution of technology being Information, knowledge and intelligence what it is and where we are, we are best positioned to understand what will evolve technology, business and in some cases how it will impact current and future business models.

What is Information, Knowledge and Intelligence?
Having asked myself this question many years ago the following are the definitions that I created:

• Information: Generic raw data, news, radio, internet etc
• Knowledge: Accumulated topic specific, segment specific information
• Intelligence: Knowledge with ACTION More...

Quite a lot of businesses rely on CRM today in order to increase the efficiency, cost effectiveness and productivity of their business. Since emails and mobiles are used very widely in businesses today for communicating with business clients, customers, employees within the organization, CRM should also offer email management services. In fact, one of the first areas that you should automate using CRM is the emails since a large number of emails are sent and received each day at work which makes it important for you to ensure that you should manage your corporate emails well. More...

Quite a lot of businesses today rely on CRM and other such workflow management software for their businesses. However, if your CRM is not automated, you would still be spending a considerable amount of time in managing the system and handling data. Dealing with data that is inconsistent would take a lot of time for making reports which is not really what you should be spending your time on. If you automate your CRM or your workflow management software, you would be able to easily save a lot of time and automate task that would support the customer service and sales team at your organization. More...